Game FAQ

Shadows Remain works by making use of augmented reality (AR) technology. In other words, the game uses your device's camera to put the game environment into your real-life play space, which allows you to move around and explore the game environment freely. Using this, you can find hidden objects and solve puzzles in the game world. For more information on AR , this article by Reality Technologies is helpful.

Shadows Remain needs access to your camera so that the game world can show up in your real life play space.

If you don't give Shadows Remain camera permissions, you can turn them on by doing the following:
Go to Settings > Shadows Remain, and toggle the Camera permission so that it's green. Shadows Remain should automatically relaunch.

A fresh launch tends to fix things so try the following:

  1. Close all the apps running on your device, starting with the game.
  2. Check to make sure you have ample storage on your device (and clear your device's cache too).
  3. Turn your device off and on (restart tends to do the trick).
  4. Launch the game before you launch anything else.

Try the following:

Shadows Remain is currently only available on iOS devices with ARKit and requires iOS 11.0 or later.

It is compatible with iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, 12.9-inch iPad Pro, 12.9-inch iPad Pro Wi-Fi + Cellular, 9.7-inch iPad Pro, 9.7-inch iPad Pro Wi-Fi + Cellular, iPad (5th generation), iPad Wi-Fi + Cellular (5th generation), 12.9-inch iPad Pro (2nd generation), 12.9-inch iPad Pro Wi‑Fi + Cellular (2nd generation), 10.5-inch iPad Pro, and 10.5-inch iPad Pro Wi‑Fi + Cellular.

Still having trouble?

Please let us know via the contact form on our website.

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